Cisco unifies observability and assurance to provide clarity and resilience across the digital footprint, helping to resolve issues faster.

To unlock the full potential of AI and automation, teams can’t afford to waste time stitching together siloed insights. That’s why we’re bringing Splunk Observability and Cisco ThousandEyes Assurance closer together with new bidirectional integrations that connect the dots across your digital stack – from application to infrastructure to network. While many customers already use both solutions by way of open standards like OpenTelemetry, these new integrations go further – designed to ensure shared context for faster root cause analysis, quicker recovery times, and ultimately better performance and reliability for end users.

Digital resilience means being able to stay ahead of issues before they escalate and responding fast when they do – helping your business or organization stay up and running, no matter the disruption. With Splunk and ThousandEyes together, you get faster, smarter insights that help resolve incidents before users ever feel the impact. It’s a major step forward toward unified observability and assurance – helping you anticipate problems, accelerate response, and deliver resilient, always-on digital experiences.

Proactive issue resolution across the entire digital footprint

While Splunk empowers you to build a leading observability practice, with visibility across applications and infrastructure to see the business impact of performance problems, ThousandEyes Assurance extends this visibility with deep intelligence across owned networks you control and unowned networks you don’t (such as ISPs and cloud providers) so you can see, understand, and improve every connected experience.

By combining real-time observability with deep network intelligence across your digital footprint, Cisco enables ITOps, networking, and engineering teams to correlate telemetry data from applications, infrastructure, and external networks like ISPs into a single, unified view. With advanced analytics, AI-driven incident management, and automated workflows, the integrations help teams prevent problems, resolve issues faster, and deliver reliable digital experiences for users.

Together, Splunk and ThousandEyes are helping organizations achieve stronger digital resilience by providing a unified view across application, infrastructure, and networking domains. These integrations include:

• The Splunk IT Service Intelligence (ITSI) integration with Cisco ThousandEyes: Splunk IT Service Intelligence (ITSI) is a premium AIOps solution for intelligent IT operations, providing AI-driven event correlation, service health and business KPI monitoring, predictive analytics and automation. With the new bidirectional integration between Splunk ITSI and ThousandEyes, ITSI customers gain deeper visibility into both owned and unowned networks, as well as critical digital experience insights for faster, smarter root cause analysis– now seamlessly integrated into their existing views. At the same time, ThousandEyes customers benefit from enriched data by accessing their network health correlated with Splunk ITSI’s service health and business impact analysis directly within the ThousandEyes platform. The result: NetOps, ITOps, and engineering teams are better equipped to prevent and contain issues, delivering AI-driven incident management across all applications, infrastructure, and networks.
• Splunk Observability Cloud integration with Cisco ThousandEyes: This integration brings together ThousandEyes Assurance capabilities and Splunk Observability Cloud to provide customers a full view of the entire digital stack. Now, networking and engineering teams get shared context and visibility that empower them to collaborate to solve issues faster. This integration leverages new ThousandEyes distributed tracing support to pull trace data from Splunk APM into the ThousandEyes platform, showing the backend application services and interactions between them. And with in-context cross-launching capabilities, you can seamlessly navigate between platforms to further investigate issues. Now joint customers get a unified view from network to cloud to application, breaking down silos between teams so they can resolve issues faster.
  
• Cisco ThousandEyes App for Splunk: The Cisco ThousandEyes App for Splunk empowers customers to automatically collect, map, and visualize digital experience intelligence from ThousandEyes within Splunk dashboards. Unlock rapid insights with seamless integration of ThousandEyes data and pre-built, customizable visualizations for instant value.

One source of truth across teams

Whether troubleshooting slow apps, a network issue, or AI-enabled applications – Splunk and ThousandEyes are empowering organizations to get to the root cause of cascading problems faster within their tech stack, with less guesswork.​

To maximize the coming potential of AI and automation, organizations need to consolidate data and visibility. Through these combined capabilities across Splunk and ThousandEyes, organizations can knock down silos and achieve stronger digital resilience to anticipate the needs of both today’s and tomorrow’s environments.

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